Overview
Running an internet speed test helps identify issues with slow download or upload speeds, high latency, or general network performance problems. Using a reliable and ad‑free speed test ensures accurate results that can be shared with support when troubleshooting connectivity issues.
We recommend using the Clarence Workplaces custom speed test link, which is fast, simple, and powered by Ookla—the industry leader in network speed testing.
Steps
- Open your web browser.
- Go to: https://cpogroup.speedtestcustom.com/
- When the page loads, click the large Start or Go button.
- The test will automatically measure:
- Download speed
- Upload speed
- Ping/latency
- Wait 20–30 seconds for the test to complete.
- Your results will display on the screen.
How to Share Your Results
- After the test finishes, select Copy Link or Share Results.
- Paste the link into your support ticket or email.
- This allows support staff to review your detailed results.
Tips for Accurate Results
- Use a wired connection whenever possible.
- If using Wi‑Fi, stand close to the access point.
- Minimise other network activity such as downloads or streaming.
- Run the test twice to confirm consistent results.
What Does an Internet Speed Test Do?
- Measures download speed to check how quickly you receive data.
- Measures upload speed to determine how fast you can send data.
- Reports ping/latency to identify network delay issues.
- Helps diagnose slow or unstable network performance.
- Provides shareable results for IT support troubleshooting.